Proactive vs. Reactive - Options for your Business
Proactive IT support is our Flat Fee Managed IT service and support provides proactive management of your IT Network and devices 24x7x365 an dis based on prevention. Small issues are identified and addressed remotely before they become a major issue for your business and your staff and cause downtime. Proactive support is reliable and for a predictable monthly bill and comes with Help Desk support.
Reactive IT support is our On Demand IT Support services. When something breaks you contact CPI Networks support to help resolve the issue. Our On Demand IT Support services are billed by the hour but your service fees are variable and you only pay for the time spent to fix what is broken.