CPI Networks IT Connect

Connections with customers, clients, vendors, suppliers, and service providers impact your bottom line. Here’s how to develop a strong relationship with your Managed Service Provider (MSP).

A staggering 269 billion emails are sent every day. Your business is receiving only a small fraction of those emails. Yet your staff likely feel as if at least 269 of those are coming their way daily. In fact, the typical employee in 2018 received 90 emails, and sent out 40.

Managed Service Providers (MSPs) are not stuff of legend like minotaur’s and unicorns. Yet there are many common myths around managed services. These can cloud understanding of a MSP’s true value. Consider the facts to decide whether partnering with a third-party IT vendor is right for you.

The way you treat your data in day-to-day business reflects the impact hackers or IT disaster will have on your business when it is lost. Do you know where your backups are, and when they were last tested? Firms often first know they are in trouble when they realize all their data is stored on a business laptop or device that could be easily lost or stolen. Some firms maintain backups on USB drives or shuttle a portable hard drive between home and work.

“That will never happen to me.” We get through our lives telling ourselves the worst won’t happen to us. It’s the same with business: “We won’t need this data backup.” Yet, whatever your industry, secure, reliable backup ensures business as usual. So, what’s the best way to backup? Here’s help.

Unlike quick-fix IT relationships, a managed service provider isn’t there just to solve short-term problems and leave. Your managed service provider is your IT’s mountain Sherpa, there to guide your business through the ever-changing technology landscape

Business today relies on technology in a way which we have never seen before. It makes up the core of almost every firm currently in existence. Today going digital impacts small companies more than large ones; it can make new opportunities possible and accelerate your path to success.

A common complaint by many users in recent months has been spam emails appearing to come from their own accounts. Despite not knowing why, reports of friends, family, and contacts receiving spam email that appears to come from them has worried many people.

Cloud technology has grown to new heights in recent years. Ten years ago ‘the cloud’ was jargon almost nobody was aware of, today it is a phrase used almost daily in offices worldwide. More and more businesses today are taking advantage of the huge benefits cloud services have to offer.

Many businesses try a break/fix model to deal with IT issues. This means waiting for problems to happen before contacting IT to resolve them. Break/fix adds costs and downtime to every IT issue as they happen. To us, this makes it an unacceptable long-term solution for business

Many users have reported recent scam messages from individuals claiming to have intercepted their username and password. These messages often state they have been watching your screen activity and webcam while you have been unaware.

Don’t Get Hooked by Spear Phishing Attacks
Phishing attacks have been around for a long time in IT. Designed to steal your credentials or trick you into installing malicious software, they have persisted in …

Invest Well in Your IT Security

“If it ain’t broke, don’t fix it” is a common and useful rule for many business owners. It serves to protect your business against unnecessary costs and unneeded downtime. While protecting your business against many types of danger, it …

Professional Businesses Deserve Professional Setup
Watching a business grow is as satisfying as it is rewarding. Whether opening a new office, starting a new department, or bringing in a new employee; it’s a positive step in the right direction. Upward growth often requires new office tech and IT changes to bring new staff fully online …

What Hackers Target In Small Businesses Hackers today have many ways to attack small businesses and business owners. Many attempt to use technology to send malware, viruses, or phishing attacks; or use information to con owners and employees into handing over more...

Time to Refresh Your Passwords We often tend to be creatures of habit, particularly when it comes to technology. Passwords are a prime example. Many of us use the same logins for multiple websites and applications because we don't have a photographic memory. A large...

Preparing Your Business Tech to Start the New Year The start of a new year is a challenging time for businesses. It can be a good time to reflect on the wins and losses of the previous twelve months. It's also an excellent time to take stock and evaluate what your...

Should You Repair, Upgrade, or Replace Your Computer? Like many valuable things we buy, new computers suffer from wear and tear over time. Our computers are particularly vulnerable as we have placed more and more demands on them every year. New machines have got...