When a staff member pastes a client email into an AI tool to get help writing a response, that client’s name and contact details, and the contents of that conversation just went into a third-party system. When someone uploads a document to get it summarized, all...
It happens in almost every business. A new employee arrives, gets shown to their desk, and within an hour their personal phone is connected to your Wi-Fi and their laptop is plugged into a spare port on the wall. Nobody told them not to. Nobody told them anything. And...
When you bought your laptop, the battery probably lasted most of the day. Now you’re hunting for a power outlet by mid-morning and carrying a charger everywhere you go. At some point it stopped being a laptop and started being a desktop computer with a very short...
A business owner arrives at work, turns on their computer, and sees the ransom demand filling the screen. Their first instinct is relief: they have backups. Then the call comes back from IT, and the news is not what they expected: the backups are gone, too. This is...
Picture this: it’s ten minutes before a client call and someone on your team realizes they need Zoom. They type “Zoom download” into Google, click the top result, and follow the prompts. The page looks right, the installer runs cleanly, and Zoom opens...
The tap that shares more than you realize You download a new app, open it for the first time, and a pop-up appears: “Allow this app to access your contacts?” Most people tap “Allow” without a second thought. The app seems to need it for...
